Shopping Mantra Terms & Conditions
Operated by: Om Shree Dada Sai Leela Om, India
Introduction
to Shopping Mantra Terms & Conditions
Welcome to Shopping-Mantra.Com!
​By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
​Shopping-Mantra.com is an India-based online store offering selected pharmaceutical, wellness, Ayurvedic and devotional products to international customers, subject to applicable Indian export requirements and destination-country laws.
Eligibility
We reserve the right to refuse or cancel an order where applicable legal or regulatory requirements are not met.
By placing an order, you confirm that:
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You are at least 18 years old.
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You are legally allowed to purchase the products in your country.
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You will use the products for personal and lawful purposes only.
Products & Medical Disclaimer
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Prescription medicines may require valid documentation before dispatch.
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Product descriptions and information on this website are provided for general informational purposes only.
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Information on this website does not replace professional medical advice.
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Customers should consult an appropriately qualified healthcare professional before using any medication.
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Product availability and dispatch are subject to applicable laws and regulations.
International Orders & Compliance
As an exporter from India:
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Orders are shipped subject to applicable Indian export requirements.
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Customers are responsible for checking whether a product is permitted for import into their destination country before ordering.
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Import permits, prescriptions, certificates or other documentation may be required depending on the product and destination country.
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Customs duties, import taxes and other destination charges are the customer's responsibility unless otherwise stated.
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Delivery may be delayed by customs clearance, regulatory inspections or other procedures beyond our reasonable control.
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We reserve the right to refuse or cancel an order where applicable export or import requirements cannot be satisfied.
If an order is refused, detained, returned or confiscated by customs or another authority because the product is restricted or does not meet destination-country requirements, any refund will be handled in accordance with our Shipping & Returns Policy. Shipping charges, customs duties, taxes and return costs may be non-refundable. Shipping & Returns Policy. Additional shipping, customs or return charges may be non-refundable.
Pricing & Payments
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All prices are listed in USD (US Dollars). Customers may use the website’s currency converter to view approximate prices in other currencies.
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Prices may change without prior notice.
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Payment must be completed before order processing.
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We accept secure online payment methods as displayed at checkout.
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We reserve the right to cancel orders due to pricing errors.
Shipping Policy
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Orders are processed within 2–6 business days after payment confirmation.
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Delivery times vary depending on the destination country and shipping method.
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Tracking information will be provided once your order has been dispatched.
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Estimated delivery times are provided as a guideline only and are not guaranteed, as delays may occur due to customs processing, carrier operations, weather conditions, or other unforeseen circumstances.
Returns, Cancellation & Refunds
For health, safety and hygiene reasons, pharmaceutical and other health-related products generally cannot be returned once opened, used or tampered with.
Returns are accepted only for damaged, defective, or incorrect products. To be eligible, you must contact our support team within 48 hours of delivery and provide your order number along with clear photos of the product and packaging as proof.
If your return is approved, your refund will be issued to the original payment method. Shipping charges are non-refundable unless the return is the result of our error.
Cancellation requests may be considered if an order has not yet entered processing or been dispatched. Customers should contact us as soon as possible with their order number. Once an order has entered processing or has been dispatched, cancellation or modification may no longer be possible.
Limitation of Liability
To the fullest extent permitted by applicable law, Shopping-Mantra.com shall not be liable for:
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Any loss or damage resulting from the improper use, misuse, or unauthorized use of our products.
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Delivery delays caused by customs authorities, shipping carriers, weather conditions, force majeure events, or other circumstances beyond our reasonable control.
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Any indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, or services.
In all circumstances, Shopping-Mantra.com's total liability shall not exceed the total amount paid for the order giving rise to the claim.
Privacy & Intellectual Property
Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information in accordance with applicable data protection laws.
All content on Shopping-Mantra.com, including text, logos, graphics, images, product descriptions, and other materials, is the property of Shopping-Mantra.com or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or otherwise used without our prior written permission.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any dispute, claim, or controversy arising out of or relating to these Terms & Conditions, your use of our website, or any purchase made through Shopping-Mantra.com shall be subject to the exclusive jurisdiction of the competent courts in Panjim, Goa, India.
Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being posted on this website. By continuing to access or use Shopping-Mantra.com after such changes are posted, you agree to be bound by the revised Terms & Conditions.
For any questions regarding these Terms,
please contact:
Email: info@shopping-mantra.com
Phone/WhatsApp: +91 98221 13998
Telegram: @shoppingmantrastore